Shipping policy
1. Order Processing
All orders are processed and shipped within 2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Times
Estimated delivery times:
- Europe: 6–8 working days
- United States & North America: 6–8 working days
- Rest of the World: 8–12 working days
Delivery times are estimates and may vary due to customs processing, weather conditions, or other factors beyond our control.
3. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number.
Tracking updates may take 24–48 hours to appear after dispatch.
4. Shipping Costs
Shipping costs are calculated at checkout.
We may offer free shipping promotions from time to time, clearly displayed on our website.
5. Customs, Duties & Taxes
International orders may be subject to import duties and taxes.
These charges are the responsibility of the customer and are determined by your local customs authority.
6. Delays
We are not responsible for delays caused by:
- Incorrect or incomplete shipping information
- Customs clearance procedures
- External factors such as weather, carrier issues, or global events
7. Contact Information
For any questions regarding shipping or tracking:
AEGISNIA
📧 support@aegisnia.com
🌐 https://aegisnia.com
